Privacy Policy

Your data security and privacy are our top priority

Our Commitment to Your Privacy

At LearnGen.ai, we're committed to protecting your personal information and being transparent about our data practices.

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Learning Data: We collect information about your learning progress, quiz results, and course interactions.
  • Technical Information: We collect log data, device information, and IP addresses for security and analytics.
  • Payment Information: For paid plans, we collect payment details through our secure payment processor.

We minimize data collection to only what's necessary to provide and improve our services.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

  • Personalizing your learning experience and recommendations
  • Improving our AI algorithms and content quality
  • Communicating with you about service updates and offers
  • Ensuring platform security and preventing fraud
  • Conducting research and analysis to improve our services

We Do Not Sell Your Data

LearnGen.ai does not sell, rent, or trade your personal information with third parties for their marketing purposes.

3. Data Security & Protection

We implement robust security measures to protect your information:

  • Encryption of data in transit using TLS/SSL protocols
  • Secure storage with industry-standard encryption
  • Regular security audits and vulnerability testing
  • Access controls and staff training on data protection

Our Security Commitment

While no system is 100% secure, we work hard to protect your information and are committed to notifying you if any security breach affects your data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users and maintain sessions
  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Deliver personalized content and ads (with your consent)

You can control cookies through your browser settings. Disabling cookies may affect some features of our service.

5. Third-Party Services

We use trusted third-party services that may process your information:

  • Payment Processors: For secure payment handling
  • Analytics Providers: To understand usage patterns
  • Cloud Services: For data storage and processing
  • Customer Support: To assist with your inquiries

These providers are contractually obligated to protect your data and use it only for the services we've requested.

6. Your Privacy Rights

You have rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data
  • Objection: Object to certain processing
  • Portability: Request transfer of your data

Contact Us

To exercise these rights or for any privacy-related questions, please contact our Data Protection Officer at: privacy@learngenie.ai

7. Policy Updates

We may update this Privacy Policy periodically. When we do, we'll revise the "Last Updated" date at the top of this page.

For significant changes, we'll notify you through email or a prominent notice on our website before the changes take effect.

Questions About Our Privacy Policy?

Our team is happy to clarify any aspect of our data practices or address your privacy concerns.